Refund Policy
Amazon Global Publishings
At Amazon Global Publishings, client satisfaction is important to us. We aim to be clear,
fair, and transparent in how we handle refunds. This Refund Policy explains when refunds
may be requested, how they are processed, and what conditions apply.
This policy applies to all products and services purchased through our website.
Overview
- Refunds are handled based on the type of service purchased and the stage of project completion
- All refund requests are reviewed carefully to ensure fairness for both parties
- Clear communication and mutual cooperation help us resolve concerns efficiently
Interpretation & Definitions
To avoid confusion, the following terms are used throughout this policy:
-
Company / We / Us / Our:
Refers to Amazon Global Publishings, located at
5005 W Royal Ln Ste, Irving, TX 75063, USA
-
Goods:
Refers to any digital products or services offered through our platform
-
Order:
Means a request placed by you to purchase our services or products
-
Service:
Refers to our website and all related publishing, writing, and creative services
-
Website:
Refers to amazonebookspublishings.com
-
You / Your:
Refers to the individual, business, or legal entity using our services
Order Cancellation Rights
- You may request to cancel your order within 45 days of purchase
- No specific reason is required to submit a cancellation request
- The 45-day period begins:
- On the date you receive the goods, or
- When a third party (other than the carrier) receives them on your behalf
How to Cancel an Order
To cancel your order, you must submit a clear written request to our support team.
This helps us verify details and respond promptly.
Refund requests should be made through our official contact channels listed on our website.
Refund Review Process
- The service purchased
- Work already completed
- Delivery status and project milestones
- Approved refunds are processed using the original payment method whenever possible
- Processing times may vary depending on the payment provider
Confidentiality & Ownership
We take privacy and ownership seriously and apply strict confidentiality standards
to every project.
- Your content is never shared, published, or disclosed without permission
- All writing, editing, and creative work becomes your sole property upon final delivery and approval
- You are recognised as the exclusive author and owner of your materials
Once a project is completed:
- Amazon Global Publishings retains no ownership rights
- Your intellectual property and creative rights remain fully protected
Our Commitment to You
- Transparent refund practices
- Respect for your privacy and content
- Professional handling of every request
- Fair evaluation based on clear policy terms
If you have questions about this Refund Policy or need assistance with a refund request,
our support team is always ready to help.
